Ratings & Reviews

Overall Rating

5
(61 reviews)
95.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Andrew M. - |Recommended: YesWas a great Experience Living here 4 years — We loved the Layout of having a garage connected to our apartment. Loved the Pool as it is Saltwater. The view of the Pond and the walking trails is awesome. Felt Safe Living here. The property staff was always professional and quick to respond to any issues. The Maintenance Staff is Gold Star Standard Donnie and Juan deserve a medal for going above and beyond We would not have moved except my wife found a new job. Thank you Mansions3Eighty for making this our home for the last 4 years
response from property -Andrew thank you for your review. We are so glad to hear that you had a great experience and enjoyed your home. -The Mansions 3Eighty Management Team.
submitted by Ashley C. - |Recommended: YesNice resort style — My move in date the asst manger was on site and didn't know I was moving in couldn't answer a lot of my questions due to her not knowing anything about my account. I use to work in the apartment world and move in experience is very important. They are VERY responsive since I have moved in and have taken care of work orders that I have so I can't complain about that. I have met some amazing people here already and look forward to living here for a long time.
response from property -Thank you for leaving this review, Ashley! We really appreciate the feedback of our residents. We pride ourselves on our popular amenities, and we are happy to hear that you have enjoyed living here at The Mansions 3Eighty. On behalf of our entire team, we hope we can continue to provide a great renting experience for years to come. If you have any other comments, contact us at (940) 365-7400.. - *The Mansions 3Eighty Management Team
submitted by Teresa J. - |Recommended: YesFRONT OFFICE STAFF — I love the apartments and the layout of the property. The front office could be a little nicer. Before I moved in, they were so sweet and willing to help but after I got moved in, that stopped. Now it's like I'm a nuisance and they can't wait to get me either off the phone or out of their office.
submitted by Camencita H. - |Recommended: YesLove it — Great beautiful property, quite.
submitted by Jordan R. - |Recommended: YesBest apartments to life in — Awesome community but very limited parking
response from property -Jordan, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. -The Mansions 3Eighty Management Team.
submitted by Mason S. - |Recommended: YesParking is difficult to manage — The Apartments are comfortable and the staff is helpful. The only issue we run into is parking. The stalls are tight and if you do invite a friend or have to shuffle vehicles, you are often forced to park far from your apartment.
response from property -Thank you for your review, Mason. We are happy to hear you have enjoyed our community overall. We apologize for the parking issues you have experienced. We would be happy to discuss your concerns further. Please feel free to reach us at (940) 365-7400. Best regards, The Mansions 3Eighty Management Team
submitted by Michelle S. - |Recommended: YesI like it, but not enough parking for visitors — Enjoyable. I moved here after selling my home of more than 10 years, so it was important to me to have an attached garage and as much of the surfaces I enjoyed in my home, like beautiful countertops, stainless steel appliances, and hardwood flooring etc. Everyone who visits always comments on how nice the community looks. Second in place to the amenities is the absolute professionalism and caring attitude of the management staff and maintenance. It would be very remiss of me not to mention how wonderful the Property Manager, Elle is. Any problem or concern that I have brought to her attention was always handled with great professionalism, care and impeccable follow-through. I did not have as positive an experience with the Property Manager previous to Elle. I hope the corporate offices for The Mansions 3Eighty recognizes the unmatched value they have in the Property Manager, Elle.
response from property -Thank you for your kind review Michelle! We are glad to hear you are enjoying our community as much as we enjoy having residents like you! - The Mansions 3Eighty Management Team
submitted by Shawntina H. - |Recommended: YesSo far so good. The property is beautiful and quiet. — Its a great place to live.
response from property -Thank you for your kind review Shawntina. We are glad to hear you are enjoying our community as much as we enjoy having residents like you! - The Mansions 3Eighty Management Team
submitted by Carla P. - |Recommended: YesNice — I would recommend this property. Most of the staff is friendly and professional.
submitted by Travis Z. - |Recommended: YesI really love it. I feel proud to be part of the community. — I really love it. I feel proud to be part of the community.
response from property -Thank you, Travis. We appreciate you taking the time to rate us. We are happy to hear you enjoy being a part of our community and we are excited to have you. Please let us know if we can assist you in the future. Warmest Regards, -The Mansions 3Eighty
submitted by Kreatha L. - |Recommended: YesNice but water bill is extremely high for single person. — Units are nice and comfy.
response from property -Thank you for leaving us a review Kreatha! We are glad you are enjoying our community. We pride ourselves on our beautiful and comfortable apartments, and we are happy to hear you are loving them as well. If you have any other feedback, please contact us. Thanks again! -The Mansions 3Eighty Management Team
submitted by Sharon M. - |Recommended: YesI love the pond, the landscaping, the buildings look . — I love my apartment Love the complex grounds It is quite
response from property -Thank you for leaving this review, Sharon. We really appreciate the feedback of our residents. Here at The Mansions 3Eighty, we pride ourselves on our beautiful views and comfortable apartments, so we are happy to hear that you have enjoyed them. On behalf of our entire team, we hope we can continue to provide a great renting experience for many years to come. If you have any other comments, contact us at (940) 365-7400. - The Mansions 3Eighty Management Team
submitted by Clara G. - |Recommended: YesLuxury with a twist — I almost don't want to share my thoughts here because I consider this place my little secret From day one of moving here, I believe this is the best decision that I've made in a long time. From the Luxurious Apartment that's designed like a house with a Jacuzzi bath, to the attached Garage and Staircase that leads to an opened luxurious Living area, to the state of the art pool and workout facility, to your private little garden lawn, to the fabulous Patio space, to friendly and courteous office staff, to the cleanliest maintenance team and finally- the twist is that you can ALL of this while learning how to fish I Love, Love, Love it
response from property -Thank you for taking time to post this review. We are so pleased to bring you a 5-star experience and greatly appreciate your feedback. We value you as a part of our community. Warmest Regards, The Mansions 3Eighty
submitted by Alicia S. - |Recommended: YesKrystal the house keeper and 380 staff — Krystal along with the staff at both mansions 380 and the Estates next door helped me find my puppy that was lost for 3 days . Krystal kept letting me know she saw my puppy, and leaving food out for him everyday . The maintenance guys knocked on my door and let me know the saw my dog several times, the kept helping looking This morning due to a note she left I was able to go to the place she told.me and I found my puppy. These people were so kind . This is a awesome community to live at, these people care. Anytime you need maintenance , anything they are there. The maintenance workers knocked on my door several times letting me know the saw my dog and he was still in the area, which gave me hope. Thanks you Mansions 380 staff .
response from property -Thank you for reaching out. We're happy to hear that you found your puppy! Here, at the Mansions 3Eighty, our goal is to provide a great experience for our residents, both future and present. Please email us at Leasing@Mansions3Eighty.com to continue this conversation. Thanks!
submitted by Detra D. - |Recommended: YesI've lived on the property since November 2016 and will be here for more years to come. The location of this property is the ideal location of always seeked since moving to the DFW in 1993. It is not too close to other homes but close enough to all of your needs. It is wonderful to have a country life style and still close to enjoy some of the city lights. The staff is absolutely impeccable They are super genuine and is truly considered extended family members. The professionalism, the communication is world class service like I've never had before in any setting. There has been non-stop events at this property for as long as I have lived here. Even due to the pandemic we are currently experiencing, the staff managed to have and provide curbside events. Of course as the new normal way of living is being extended and adjustments are having to be made, the staff is managing to be able to continue with and provide impeccable service.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Mansions 3Eighty", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Mansions 3Eighty", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose